Loja Útil is an online store offering practical products across multiple categories. We focus on everyday usefulness, fair pricing, and a reliable shopping experience for customers in Portugal.

We accept Cash on Delivery and secure card payments. All card transactions are processed through trusted and encrypted payment gateways.

Delivery times vary depending on the product and location. Estimated delivery details are provided during checkout and in your order confirmation email.

Shipping charges, if applicable, are clearly shown at checkout before you complete your order. We aim to keep shipping costs fair and transparent.

Order cancellations are possible before the order has been processed or shipped. Please contact our support team as soon as possible for assistance.

If you receive a damaged, incorrect, or defective item, please contact us within the timeframe mentioned in our Return & Refund Policy. Our team will guide you through the next steps.

You can reach us via email at info@lojautil.com or by phone at +1 (443) 356-5970. Our support team is happy to assist you.