Shipping Policy

Shipping & Delivery Policy

At Loja Útil, we are committed to delivering your orders safely and on time.

Processing Time

Orders are processed within 1-3 business days after confirmation. You will receive a confirmation email once your order has been shipped.

Delivery Time

Standard delivery within Portugal typically takes 5-10 business days from the date of shipment. Delivery times may vary depending on your location and external factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order total. Free shipping may be available for orders above a certain amount.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

Delivery Issues

If you experience any issues with delivery or have not received your order within the expected timeframe, please contact us at info@lojautil.com or call +1 (443) 356-5970.

International Shipping

Currently, we primarily serve customers in Portugal. For international shipping inquiries, please contact our customer service team.

Last updated: January 2026